Telling us someone has died
You do not need an account, and you do not need any paperwork to tell us.
What happens when you tell us
- If they had a plan with us, we protect it straight away.
- Nothing is shared with anyone yet — not with you, and not with anyone else.
- Someone here will read this and get in touch with you.
- We check who should receive what before anything is shared. That is there to protect them, and it can take a little time.
About you
Your own words are fine.
A phone number or an email address.
About the person who has died
This helps us find their plan. It is fine if you do not know it.